HomeCV ExamplesReceptionist
🗂️ Administration

ReceptionistCV Example

A template for professionals who create outstanding first impressions.

← All Examples

What Does a Receptionist Actually Do?

A Receptionist is the first point of contact for visitors, clients, and callers. The role involves managing a busy front desk, answering and routing calls, greeting guests, booking meeting rooms, handling post, and supporting admin tasks for the wider office. In a typical week you might also manage visitor sign-in logs, coordinate courier collections, and provide PA-style support to senior staff. Hotels, law firms, healthcare providers, corporate offices, and co-working spaces all rely on receptionists, and you usually report to an Office Manager or Facilities Manager.

Sophie Bennett
Receptionist
📍 Manchester, UK✉️ sophie.bennett@email.com
Summary

Professional and approachable Receptionist with 4 years of experience managing front-of-house operations for busy corporate offices. Skilled in multi-line phone systems, visitor management, and creating welcoming first impressions.

Work Experience
Senior Receptionist at Deloitte
  • Manage front desk operations for 800-person office handling 200+ daily visitors and 150+ calls
  • Coordinate meeting room bookings across 3 floors using Condeco system for 40+ rooms
Receptionist at Regus
  • Provided front-of-house support for 3 co-working centres with 500+ members
  • Managed incoming mail, courier services, and conference room technology setup
Skills
Multi-line Phone SystemsVisitor ManagementMicrosoft Office SuiteMeeting Room CoordinationCustomer ServiceData Entry

What Recruiters Look For

Receptionist CVs need to demonstrate professionalism, multitasking ability, and strong communication skills. Recruiters want to see the scale of your front desk operations: visitor volumes, call volumes, and the seniority of people you interacted with daily.

Key Skills to Include

Multi-line phone systems, visitor management software, Microsoft Office, diary management, meeting room coordination, mail handling, and customer service. Mention any specific systems you have used like Condeco or Envoy.

Common Mistakes

Underselling the complexity of the role. Managing a 500-person office reception desk is very different from answering a single phone line. Always quantify: calls handled, visitors processed, and floors or departments supported.

Formatting Tips

One page maximum. Use a clean, well-organised layout that reflects the professionalism expected in your role. Your CV itself is your first impression.

Average SalaryReceptionist

United States
$32,000 – $48,000
United Kingdom
$22,000 – $32,000
Germany
$28,000 – $40,000
UAE / Dubai
$28,000 – $42,000
Canada
$32,000 – $45,000
Australia
$38,000 – $50,000

Figures in USD. Ranges reflect mid-level experience (3–7 years). Senior roles and major metro areas typically sit at the top of these bands.

Top 5 Interview QuestionsReceptionist

1How do you manage a busy reception when multiple visitors arrive at the same time as phones are ringing?
Show your ability to stay calm and prioritise. Acknowledge each person with eye contact or a brief signal that you'll be with them, handle the most urgent task, and work systematically. Don't claim you never get flustered — explain your system.
2Tell me about a time you dealt with a difficult or aggressive visitor.
Show de-escalation skills and professional composure. Explain how you stayed calm, what you said, and when you involved a manager. Safety and professionalism both matter here.
3What experience do you have with switchboard systems or visitor management software?
Name specific systems you've used — Mitel, Avaya, Envoy, or even building-specific systems. If you haven't used a particular one, mention how quickly you've picked up new systems before.
4How do you ensure confidentiality when handling sensitive visitor or call information?
Mention GDPR awareness, not leaving sign-in sheets visible, discretion when routing sensitive calls, and understanding that some visitors' presence is itself confidential.
5Describe how you've supported admin or office management tasks beyond the front desk.
Go beyond the job spec. Show initiative by giving examples of times you helped with scheduling, supply ordering, or onboarding support. Employers value receptionists who see the full office picture.

How to Tailor Your CV

Regus and WeWork hire receptionists at scale and want strong customer service instincts and experience with visitor management software. Law firms like Allen & Overy expect discretion, professional presentation, and familiarity with confidential visitor protocols. Hotels such as Marriott or IHG prioritise warmth, language skills, and experience with property management systems like Opera.

Ready to build yours?

Use this template or start from scratch — our AI builder will guide you.