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Operations Manager CV Example

A template for operations leaders who optimise processes and drive efficiency.

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Rachel Ndungu
Operations Manager
📍 Manchester, UK✉️ rachel.ndungu@email.com
Summary

Operations Manager with 8 years of experience streamlining logistics and supply chain operations for FMCG and e-commerce businesses. Delivered £5M+ in operational savings through process excellence and team leadership.

Work Experience
Operations Manager at ASOS
  • Managed £8M logistics budget across 4 third-party fulfilment centres processing 25,000 orders daily
  • Led Lean transformation project reducing order processing time by 38% and saving £2.1M per year
Senior Operations Supervisor at Amazon
  • Supervised 60-person team across inbound and outbound operations on a 400,000 sq ft fulfilment centre
  • Drove 18% productivity improvement through kaizen events and daily performance coaching
Skills
Supply Chain ManagementLean / Six SigmaWarehouse Management SystemsBudget ManagementTeam LeadershipProcess ImprovementSAP ERPKPI ReportingStakeholder Management

What Recruiters Look For

Operations Manager CVs must show measurable improvements. Recruiters want to see specific metrics: throughput improvements, cost reductions, error rate decreases, and efficiency gains.

Key Skills to Include

Supply chain management, process optimisation, Lean Six Sigma, workforce planning, KPI dashboards, vendor management, health and safety compliance, and budget management.

Common Mistakes

Writing about maintaining operations rather than improving them. "Oversaw warehouse operations" is a duty. "Implemented Lean Six Sigma reducing picking errors by 42%" is an achievement.

Formatting Tips

Two pages maximum. Lead with a summary that states your operational scope and biggest improvement metric.

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