A driver or courier collects and delivers packages, documents, or goods within a defined area — working to strict time windows and route plans. They operate vans, cars, or motorbikes depending on the operation, and manage delivery exceptions like missed recipients or access issues. Most report to a Depot Manager or Logistics Coordinator. A typical shift involves loading a vehicle at a depot, completing 80–120 stops, and updating delivery status in a handheld scanning device. Parcel carriers, same-day courier companies, food delivery platforms, and NHS logistics teams all hire extensively for this role.
Paul Harrison
Delivery Driver
📍 Nottingham, UK✉️ paul.harrison@email.com
Summary
Reliable Delivery Driver with 5 years of multi-drop experience. Consistently ranked in top 15% for efficiency across 120+ daily deliveries with a 99.2% success rate and clean driving record.
Work Experience
Multi-Drop Delivery Driver at DPDMay 2021 — Present
Complete 120+ deliveries per shift across 8-hour route covering 80+ miles daily
Maintain 99.2% successful delivery rate with under 0.5% customer complaint rate
Delivery Driver at Amazon LogisticsMar 2019 — Apr 2021
Delivered 150+ packages daily during peak season maintaining 98% on-time delivery rate
Trained 10 new drivers on route planning, vehicle loading, and customer delivery protocols
Driver CVs need to show reliability, efficiency, and a clean record. Recruiters want to see delivery volumes, success rates, licence categories, and safety record.
Key Skills to Include
Clean driving licence, route planning, vehicle checks, customer delivery, time management, health and safety, GPS navigation, and manual handling.
Common Mistakes
Omitting your delivery metrics. "Delivered packages" is not a CV bullet. Include delivery volumes, success rates, and customer satisfaction scores.
Formatting Tips
One page. Put your licence categories and clean driving record at the top. Include deliveries per shift and success rate prominently.
Average Salary — Driver / Courier
United States
$35,000 – $58,000
United Kingdom
$24,000 – $40,000
Germany
$26,000 – $42,000
UAE / Dubai
$18,000 – $32,000
Canada
$35,000 – $52,000
Australia
$40,000 – $58,000
Figures in USD. Ranges reflect mid-level experience (3–7 years). Senior roles and major metro areas typically sit at the top of these bands.
Top 5 Interview Questions — Driver / Courier
1What driving licences and endorsements do you hold and what vehicle categories are you approved for?
List every licence category and any additional endorsements clearly. For roles involving larger vehicles, ADR certification, CPC qualification, or a tachograph card are often required — name them explicitly.
2How do you manage your route to ensure all deliveries are completed on time?
Talk about planning your route before departure, using navigation tools efficiently, adjusting for traffic or access issues mid-shift, and communicating with the depot when you're behind schedule.
3How do you handle a delivery where the recipient isn't home and there's no safe place to leave it?
Walk through the standard procedure — neighbour delivery, safe location, card left, rescheduling option. Show you follow company protocol correctly rather than improvising.
4Tell me about a time you had to deal with a vehicle issue while out on a route.
Show composure. Walk through how you assessed the situation, who you contacted, how you managed the deliveries that were at risk, and what you did to get back on the road or arrange cover.
5How do you manage physical fatigue and stay alert on a long shift?
Be honest and sensible. Talk about break management, hydration, and knowing when to pull over safely. Employers need to know you take road safety seriously — it's a liability issue for them.
How to Tailor Your CV
DPD, Amazon Logistics, DHL, Royal Mail, and NHS Supply Chain all hire drivers at high volume. DPD and Amazon Logistics have high stop-count expectations and use scanning technology and route optimisation apps — experience with these systems is worth mentioning. Royal Mail values route knowledge and customer familiarity in specific postcode areas. NHS and pharmaceutical logistics require attention to chain-of-custody documentation and temperature-controlled delivery protocols. Any CV for a driving role should clearly state licence categories held, years of clean driving record, and any relevant vehicle type experience prominently.